Tag archives for knowledge management

Vision, Values and Victory

Some organizational analysts claim that modern business organizations can trace their structure and functional arrangement from army models. The command and control structures of the battlefield were, they argue, the genesis of office roles, definitions of general responsibilities and standards of “appropriate” performance.  In this view, “leadership,” “teams,” “tasks,” “directions,” and “objectives” may better reflect […]

Global Governance

Panel on Global Governance Royal Roads University February 23, 2004  Emergence of a new meaning When I started putting some thoughts down on paper about “governance” I went first to my Canadian Oxford Dictionary to check the definition. I saw there that it was “the act or office of governing – so far so good […]

Fort McMurray 1980 – A Retrospective

(Remembering a time long ago – when I was the Fort McMurray City Manager). It was arguably, the biggest and best birthday party a community of its size ever had. On September 1, 1980, the New Town of Fort McMurray “skipped a grade” and became a city. It moved in one fell swoop from a […]

Comtrollership: Back to the (Office of the) Future

Comptrollers are re-engineering their profession and they want us to know about it. They say they are at a, “Comptrollership Crossroads—Working Smarter for Better Results.” “Comprollership” may be well established and much appreciated, but it suffers from a very low profile. Comptrollers are driving both a new, more managerially grounded definition of the discipline, but […]

Ponderings on the edge (of cottage season)

One reads of so-called “multiple personalities” – you know, those “Three Faces of Eve” sorts of things. That’s where there are two or more distinct people wrapped up in the same epidermal packaging. Though I’m not a psychiatrist – and goodness knows this is not a psychiatry journal – I have had my doubts about […]

Picturing KM (and associated variables)

Getting a handle on the slippery and elusive field of KM is not easy. But sometimes, there are ways that traction can be gained………..herewith some thoughts emanating from my decade long – and now published – research on Ping-fa, the Tao Te Ching and the First Empire of China – all of which is about knowledge / intelligence management and strategic planning (and management). http://tinyurl.com/btn3e9y

Confronting Chaos (Theory)

..........a manager's view

NOTE: The URLs and footnotes in  this essay may be inoperative. Apologies. Introduction A few years ago, on a cold February evening, a group of managers from a variety of sectors met and thought on the notion of chaos. They viewed new models such as the “Sierpinski Triangle” and visited new places such as the […]

Signs of the Times

A little humour to illustrate the importance of information accuracy

You could say this explains in a way why learning English (perhaps especially) is very difficult, Context, nuance and body language all play a part in making sure that meanings are correctly conveyed and received. But even when all tat is in place, things still seem to go wrong, again and again…….

The Fifth Dimension

KM in Information Science (Librarianship)

I recently addressed an international gathering of librarians and information scientists on the subject of knowledge management.[1] In researching my subject, I discovered other issues that seemed in need of commentary before this audience. One was the profession of librarianship itself, though quite out of scope for my presentation. I am not trained in, or […]

Hurdles and Helpers in Organizational KM

Who is on board? Who isn't?

Preamble  Many who have initiated, or tried to initiate knowledge practices or programs in their organization have been surprised by the resistance they have encountered. To the proponent, KM’s values seem self-evident. KM offers new approaches that open up communication and collaboration channels, help establish focus, and put in place new methods that should improve […]

Knowledge Management – Hit or Myth?

A paper given at ICM Knowledge Management – Toronto – September 18-20, 2000

KM has its detractors; in fact, there are more things being said against the whole notion than have been said in its defence to date. Management sages, who have seen more soups and nuts of the day than they can recall, readily dismiss the tenets of KM as “just plain common sense.” Occupying a wide […]

Under Six Virtual Feet

Information Management at the workstation level

We work in a wired world. Those who have been in the office workplace for a number of years know that times have changed, dramatically. In days gone by our desks were cluttered with “circ files” that contained volumes of paper – originals, hard to read carbon copies, photos, plans, maps and all sorts of […]

When Just a Sip Becomes a Binge

Information ownership, access and privacy

Thoughts and considerations related to the (still emerging) “Information Age.”

Swamp Mists in the Noonday Sun

Commentary on the early days of the Internet

As the Internet made its way into business and industry (and as a key personal communications and research vehicle) it lost some of its historic roots while becoming more than its inventors ever dreamed it might become. Like the telephone before it, the Internet changed the face, and nature of business.

Telework: A Remote Possibility?

An examination of some of the issues around the much maligned practice of telework, and some thoughts about its viability.